Privacy Policy

Last Updated: June 2026

1. Introduction

ILOVEVOYAGE LTD ("ILOVEVOYAGE", "we", "our", "us") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website, make a booking, contact us, or use any of our travel-related services.

By using our website and services, you agree to the terms of this Privacy Policy.

2. Who We Are

ILOVEVOYAGE LTD

66 Paul Street

London EC2A 4NA

United Kingdom

Email: info@ilovevoyage.com

Telephone: +44 20 3633 9415

Website: www.ilovevoyage.com

3. Information We Collect

We may collect the following information:

Personal Information

Full name
Date of birth
Nationality
Email address
Telephone number
Postal address

Booking Information

Passenger details
Passport information (where required)
Travel itineraries
Flight details
Hotel reservations
Tour bookings
Visa applications

Payment Information

Billing address
Transaction details

For security reasons, we do not store full payment card information on our servers.

Technical Information

IP address
Browser type
Device information
Website usage data
Cookies and analytics information

4. How We Use Your Information

We use your information to:

Process bookings and reservations
Confirm travel arrangements
Communicate booking updates
Provide customer support
Verify identity where required
Prevent fraud and unauthorised transactions
Comply with legal obligations
Improve our services
Send marketing communications where consent has been provided

5. Sharing Your Information

To fulfil your booking, we may share information with:

Airlines
Hotels
Tour operators
Transfer providers
Car rental companies
Visa processing partners
Insurance providers
Payment processors
Government and border authorities where legally required

We only share information necessary to provide the services you have requested.

We do not sell your personal information to third parties.

6. International Transfers

Travel bookings often require the transfer of personal information to countries outside the United Kingdom.

By making a booking, you acknowledge that your information may be transferred internationally to airlines, hotels, travel suppliers and authorities necessary to complete your travel arrangements.

We take reasonable steps to ensure your information remains protected.

7. Marketing Communications

If you opt in to receive marketing communications, we may send:

Travel offers
Promotions
Destination updates
Company news

You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

8. Cookies

Our website uses cookies and similar technologies to:

Improve website performance
Remember user preferences
Analyse website traffic
Enhance user experience

Please refer to our separate Cookie Policy for further information.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal information from:

Unauthorised access
Loss
Misuse
Disclosure
Alteration
Destruction

All online transactions are protected using SSL encryption.

10. Data Retention

We retain personal information only for as long as necessary:

To provide travel services
To comply with legal obligations
For accounting and audit purposes
To resolve disputes
To enforce our agreements

When no longer required, information is securely deleted or anonymised.

11. Your Rights

Under UK data protection laws, you have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict processing
Object to processing
Request data portability
Withdraw consent where applicable

To exercise these rights, contact us using the details below.

12. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

Users should review the privacy policies of any external websites they visit.

13. Children's Privacy

Our services are not intended for individuals under 18 years of age.

Where travel arrangements involve minors, personal information will only be processed with the consent of a parent or legal guardian.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the revised effective date.

Continued use of our services following any changes constitutes acceptance of the updated Privacy Policy.

15. Contact Us

For questions regarding this Privacy Policy or how we handle personal information, please contact: